Since it is our goal to provide a relaxing spa holiday with calmness and relaxation, we do not accommodate children under the age of 14 years. We apologize for the inconvenience. Unfortunately, pets are not allowed.
The room rates include the use of our event-swimming pool and the sauna area “therma vitae”, as well as the fitness room and the participation in fitness courses. The prices depend on the current price list at the time of service provision. If the booking confirmation entails a fixed price and there are more than 4 months between formation of the contract and the service provision, the hotel is entitled to make price alterations. In the case of a price increase of more than 10 % the client can resign from the contract. The client has to claim their withdrawal from contract immediately after receiving the price alterations from the hotel.
Food intolerances/allergens: We offer an alternative menu without an extra fee to guests who react negatively to the 14 major allergens. In case of more individual wishes that go beyond the major allergens we feel obliged to charge extra for the augmented amount of work.
For the use of our spa area, we offer two towels per person. Also, guests can lend out one bathrobe per person.
We reserve the right to substitute show cooking with an equivalent menu if an intern event demands it.
Cancellation costs: The cancellation up until one week before arrival is free of cost. After that we charge 50 % of the arrangement price.
The prices include the currently valid value-added tax.
Services that have not been claimed can not be refunded. In exceptional cases applications from arrangements can be changed, which might include a service fee of up to 5,- euros.
The room check-in is possible from 2 pm onwards, departure until 6 pm or earlier. On the day of departure the rooms should be cleared until 10 am. On said day the swimming pool as well as the saunas can be used until 2 pm.
Not all of our hotel rooms and apartments are accessible by elevator.
We charge 10,- euros extra for changing an arrangement from midweek to weekend. When changing our midweek-arrangements “Kleine Auszeit”, “Genießer-Tage”, “Traum(hafte) Tage” and “Jubiläumspaket” to weekend, we charge an extra fee of 10,- euros.
This price list supersedes all previous price lists. The local visitors tax of 1,80,- euros per person per night must be added to all offers.
The aforementioned prices from our arrangements refer to the certain room category per person per arrangement with an occupancy of
- 2 persons in a double room
- 1 person in a single bedroom
- 2 persons in an apartment “Glockensee”
- 4 persons in an apartment “Blomberg”
In the case of a single occupancy of a double room or an apartment we charge an extra fee of 30,- euros per night.
Payment options: cash, ec card, Mastercard or visa.
On our homepage you can find information about local celebrations and any associated disruptions. Should disturbances occur due to these festivals, this shall not constitute grounds for a refund or reduction of the accommodation price.